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Landmar Costa Los Gigantes Family Resort, Puerto de Santiago (Tenerife)
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Key details
About the Resort
C/ Juan Manuel Capdevielle 8,
Puerto de Santiago (Tenerife),
Spain,
38683,
Canary Islands
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The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Explore available ways to reach your dream destination
City Centre
Puerto de Santiago (Tenerife)500 m
Airports
Tenerife Sur (TFS)
41.5
km
Tenerife Norte (TFN)
78.8
km
Facilities
Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.
Wi-Fi
Parking
EUR 8 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Tennis court
Billiard tables
Table tennis
Mini golf
Aerobics
Guest Parking
Electric kettle
Services
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Plunge pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Massage
Hot spring bath
Public Bath
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
C/ Juan Manuel Capdevielle 8,
Puerto de Santiago (Tenerife),
Spain,
38683,
Canary Islands
Map view
C/ Juan Manuel Capdevielle 8,
Puerto de Santiago (Tenerife),
Spain,
38683,
Canary Islands
City landmarks
Beach
Playa de los Gigantes
1.9
km
Carr. Gral. Puerto de Santiago
El Mirador Archipenque
1.1
km
Calle Tabaiba
Los Gigantes
1.7
km
Avenida de Jose Gonzalez Forte 7
Oasis Los Gigantes
1.7
km
Beach
Arena Beach
1.2
km
58
Vigilia Park Apartments
910 m
Calle Magnolia
Charco de Isla Cangrejo
940 m
Harbour
Vistas de Los Gigantes
750 m
Calle la Vica
Sable tenerife
670 m
Marina
Puerto Deportivo Los Gigantes
1.7
km
Playa de Santiago
660 m
C/ La Hondura
Cueva El Tancon
1.6
km
Gomera
700 m
Shopping Center
710 m
Calle la Hondura
Charco del Tancon
1.6
km
Comunidad de Propietarios Santa Rosa S.A
760 m
38683 Acantilados de Los Gigantes
Mirador Los Gigantes
940 m
Museum
Museo del Pescador
940 m
Mora Club la Noche
800 m
Beach
Playa Chica
1.2
km
Calle Felipe Gorrín
Cueva Del Polvo
920 m
Spa Centre
Tamaimo Tropical Massage point
870 m
Karaoke Tropical
910 m
Calle Acacia Punta Negra
Cueva la Vaca
1.2
km
Cueva del Tacon
1.1
km
Church
Parroquia del Espiritu Santo
1.2
km
Square
Plaza Publica de Puerto de Santiago
1.2
km
Night club
Discoteca El Granero
1.2
km
Winery
Restaurante Flor del Drago
1.2
km
Calle los Guios
1.4
km
Nearby
Beach
Arena Beach
510 m
Calle Acacia Punta Negra
Cueva la Vaca
510 m
Restaurants
Restaurant Azafran
760 m
Calle Santa Barbara Urb. San Francisco
Don Jose Tapas
920 m
Avenida de San Antonio S/N San Francisco Mall
Bei Uwe
1.4
km
Avenida Maritima 23
L'italiano
1.3
km
Avenida Maritima Num 15
Night And Day
1.2
km
Avenida Maritima 15
China Town II
1.3
km
Avenida Maritima Puerto de Santiago
Cantina Mexicana
1.3
km
Avenida Maritima
Restaurant Casa Pepe
1.2
km
Avenida Maritima Playa de La Arena Santiago del Teide Tenerife
Am Eck
1.1
km
Avenida Maritima 25
Am Eck Restaurant
1.1
km
Avenida Maritima Playa de La Arena Santa Cruz de Tenerife Canary Islands
Cafe Jardin Flor Del Drago
1.3
km
Calle Manuel Ravelo Antonio 1 Playa de la Arena
Casa Edu
940 m
Ctra Gral direccion La Caldera At the crossing of Los Gigantes in front of the Local Police
Reviews and Ratings
Feedback from previous guests about their experience.
<br />
70%
liked the resort and would come back
Spacious family room
Friendly staff
Chaotic dining area
Limited dining options
7.0/10
Very good
Rooms
7.8
Location
7.1
Service
7.6
Dining
5.5
Guest reviews
7.0/10
based on 70 reviews
4/5
based on 9308 reviews
8.4
8.4/10based on 2125 reviews
#3 of 8 hotels in Puerto de Santiago based on Tripadvisor
Jim
United States,
January
2025
7.8/10
I had a wonderful experience at this hotel for my husband’s 50th birthday. The rooms were spacious and cleaned daily, so we always had fresh sheets and towels, making it a comfortable stay. The location offered great views but was a bit tricky because of the hill, especially for those with mobility issues. The dining options were decent, but I felt the service varied and could have been better. Overall, it was a lovely getaway with a few minor drawbacks.
Rooms
9.0
The rooms are spacious and cleaned on a daily basis, so we never had to worry about fresh sheets or towels.
Service
7.0
The service was great apart from some issues with reception and a few waiting staff in the restaurant.
Location
8.0
The hotel is situated up a hill overlooking the sea, offering beautiful views, though it may not be the best choice for those with reduced mobility.
Dining
7.0
Dining included a buffet and a snack bar, but I felt some improvements could be made to the overall dining experience.
Facilities
8.0
The facilities were nice, and I appreciated the overall amenities provided for guests.
Rosie
United Kingdom,
December
2024
6.6/10
I had a mixed experience at this hotel. The location has its perks for a relaxing getaway, being a bit secluded, but it might not be suitable for everyone. The rooms were spacious, which was great for my family of four, but the overall chaos in the dining area was off-putting. The staff were friendly, but the dining options left a lot to be desired, especially for adults. Still, there were some good amenities like plentiful sun loungers near the pool.
Rooms
8.0
The family room was massive and divided into two areas, one with a sofa and a TV, which was perfect for us. It gave us plenty of space to unwind.
Service
7.0
Overall, the staff were friendly and helpful, which made our stay enjoyable. However, I feel like they could have been a bit more attentive at meal times.
Location
7.0
The hotel is slightly secluded, which I found ideal for a relaxing getaway, though it might be a bit challenging for hill walking.
Dining
5.0
Dining wasn't great. It catered more towards kids and lacked variety for adults; the quality of some dishes, like the hash browns and sausages, was disappointing.
Facilities
6.0
The facilities were decent, especially the sun loungers around the pool, which were plentiful, but dining options could be better.
Spacious family room
Chaotic dining area
Lily
United Kingdom,
December
2024
7.8/10
Overall, my stay at the hotel was quite enjoyable with some great perks like friendly staff and comfortable rooms. However, it was a bit noisy at times due to the proximity to the reception and bar area. The dining experience could use some improvement, mainly because of the lack of fresh seafood options. Despite a few downsides, I’m planning to come back next year with family as it offers a lot for the price.
Rooms
7.0
The rooms were comfortable for our needs, although we ended up too close to the reception which made it quite noisy at night.
Service
9.0
The service was fantastic! The staff were really friendly and always willing to help, whether we were at the bar or outside the hotel.
Location
8.0
The hotel is situated in a picturesque area, which is a big plus for evening relaxation. It’s a bit of a trek into nearby attractions, but worth it for the views.
Dining
5.0
Dining was a mixed bag; while the location for meals was lovely, the quality was lacking, especially the seafood options.
Facilities
7.0
The facilities are decent, though there was some construction happening which was a slight inconvenience.
Logan
United Kingdom,
December
2024
5.6/10
I had a pretty decent stay overall at this hotel. The rooms were comfortable with really comfy beds, but I did experience some noise in the mornings. The staff was friendly and hardworking, although not all were equally happy, which affected the service a bit. The location was quite a trek to the beach, which might not suit families well. While the dining options were tolerable, I found the food a bit repetitive and lacking in quality seafood. Overall, it offered good value for money, but there are definitely some areas that could use improvement.
Rooms
7.0
The rooms were decent and comfortable, with very comfy beds, but I was disappointed that our adjoining rooms were initially placed far apart.
Service
6.0
Most of the staff were friendly and hardworking, but I felt some were more focused on profit than on customer satisfaction.
Location
5.0
The location is a bit challenging for families as the nearest beach is at the bottom of a steep hill, making it a tough walk back up.
Dining
5.0
Dining was a bit repetitive, with low-quality options like cheap sausages and frozen seafood. The food was just tolerable for an all-inclusive experience.
Facilities
6.0
Facilities like the main pool area were nice, but there was little else to entertain us in the evenings.
Ben
United States,
December
2024
8.2/10
This hotel has some amazing views and is a great spot for families. The rooms are comfortable, but the beds on wheels can be a bit tricky since they tend to move around a lot. The service is friendly, but I found they didn't always follow up on complaints. The location is quiet yet near a nice beach and some shops, which is a plus. Overall, it's a decent value for money, and I'm definitely planning to return next year with more family.
Rooms
8.0
I was pleased with the superior sea view room; the view was simply stunning. However, I found the two single beds on wheels to be a little inconvenient as they moved a lot.
Service
7.0
The staff were all really helpful and polite. They took the time to greet us even outside the hotel, which was nice. However, when I had a complaint, there was no follow-up.
Location
8.0
The hotel is in a quiet area, but it's close to a lovely beach and a Lidl, which is convenient for shopping. Just a heads up, it’s located up a hill, so it might not be the best for those with reduced mobility.
Dining
9.0
The dining options were pretty good. There was a great selection, and I particularly enjoyed the freshly made pancakes and omelettes for breakfast.
Facilities
9.0
The facilities were nice, especially the pool area with various water features that my family loved. It offered a nice change from the regular pool setting.
R.
United States,
December
2024
6.4/10
I had a decent stay overall at this hotel. The rooms were bright and spacious, which I really enjoyed. However, the service could have been improved, particularly during meal times, and the dining options weren’t as great as I had hoped. The location is somewhat remote, which made getting around a bit tricky, but it still offered some nice views.
Rooms
8.0
The rooms were bright and airy, making for a comfortable stay. I especially liked the sea view from my room, which added to the overall experience.
Service
6.0
The service was clean and attentive, especially during the curry evening. However, I found the food quality to be sub-standard on some occasions.
Location
7.0
The hotel is high above a vast expanse of volcanic lava, which gives it a unique view, but it's a 40-minute drive from the main areas of Tenerife.
Dining
5.0
Dining offered many themed evenings, but I found the quality of the food to be lacking, particularly with some cheap options being served.
Facilities
6.0
While there were some nice amenities, the lack of sufficient seating in the bar area during entertainment was disappointing.
Philip
United Kingdom,
December
2024
6.8/10
I had a mixed experience at the hotel. The rooms were massive and very modern, but I did encounter some noisy kids while dining. The staff was great and always willing to help, which made my stay better. The location was a bit challenging for families, as the nearest beach is quite a trek, but there were good amenities to enjoy.
Rooms
8.0
The rooms were massive for the four of us, very modern, spacious, and super clean with enough storage space. However, there were minor maintenance issues in some of the older types.
Service
9.0
The staff were lovely, friendly, and extremely accommodating, always available to help when needed. They were particularly great with children.
Location
5.0
The location wasn't ideal for young families, as the nearest beach is at the bottom of a steep hill, making it a challenge to get back up.
Dining
5.0
The dining experience was lacking, with some meals being lukewarm or cold, and the quality of certain food items disappointing. However, there was a decent choice of usual fare with some freshly made options.
Facilities
7.0
The facilities seemed quite nice, offering a decent variety for relaxation and activities, but nothing extraordinary stood out during my visit.
Camila
United Kingdom,
December
2024
7.4/10
The hotel had a huge, modern room with a lovely balcony that was clean and airy. The service provided by the staff was excellent, even with the limited number of them. However, the location could benefit from more seating during entertainment hours, and the dining experience was not the best, particularly the quality of some food items. Overall, it was still a lovely hotel that I would consider returning to.
Rooms
9.0
The room was huge, modern, and spotless, with a large balcony that made it feel very comfortable.
Service
9.0
The service was excellent, with staff doing their best despite being short-handed and very friendly.
Location
7.0
The location was great, but I found it a bit too noisy near the buffet restaurant and entertainment area.
Dining
5.0
The dining experience was somewhat disappointing due to the limited quality seafood options and some unappealing dishes.
Facilities
7.0
The facilities were decent but could use more seating in the bar area, especially during entertainment nights.
Peter
United Kingdom,
November
2024
7.6/10
I had a decent stay at the hotel, with a lovely location that felt much more relaxed than other parts of the area. The service was friendly and helpful, but there were a few hiccups with the dining options and the room cleanliness. Overall, the hotel offers good value for money and has some nice amenities, but there are areas that need improvement.
Rooms
7.0
Our room was a spacious two-floor suite with a beautiful sea view, which made our stay quite special. However, we experienced some issues with the bathroom flooding and towels being missed on the last day.
Service
9.0
The staff were friendly and went above expectations to assist with our needs, making the overall experience pleasant.
Location
9.0
The hotel's location is lovely, much more chilled than the busy Playa de las Americas, and the walk to Playa de la Arena was really convenient.
Dining
5.0
Dining was a bit hit or miss; while there was a decent variety, the quality of some dishes was lacking, particularly the breakfast options which included some disappointing items.
Facilities
7.0
The hotel facilities were adequate, but nothing too flashy. The quiet pool section was nice for relaxation.
Francis
United Kingdom,
October
2024
7.0/10
The hotel offered a spacious and well-equipped room, which was a pleasant surprise despite its location being a bit far from the main pool, especially with construction happening nearby. The staff were friendly and attentive, making the stay enjoyable, though the dining options left a lot to be desired. Overall, it’s a decent value considering the ample space and helpful service, but the dining experience could use significant improvement.
Rooms
8.0
I stayed in a spacious two-floor room with two bedrooms and two bathrooms, which was perfect for my family. However, it was quite a trek from the main pool, especially with the ongoing construction around the area.
Service
9.0
The staff were friendly and always willing to help with any requests. They were particularly great with kids, making our family feel very welcome.
Location
7.0
The hotel is in a quiet area, but still close to a lovely beach and a couple of supermarkets, which was really convenient for us. However, the construction work did take away some of the peace.
Dining
5.0
The dining options were disappointing overall, with very few quality seafood dishes and breakfast choices that could use an upgrade. The cheap sausages and uncooked hash browns were not impressive at all.
Facilities
6.0
The hotel amenities were adequate, but the ongoing construction might detract from the overall experience. I appreciated the pool area, but it needs better maintenance.
Paul
United States,
October
2024
6.6/10
The hotel has some great aspects like clean rooms and friendly staff, but the location is a bit tricky for families, especially with the steep walk to the nearest beach. Dining was underwhelming in terms of quality, with limited seafood options. Overall, it offers good value for money, but there are certainly areas for improvement.
Rooms
8.0
I was really impressed with the room. It was spotlessly clean and one of the biggest I've ever had, though it was located at the far end of the hotel near some construction.
Service
9.0
The staff provided an excellent service, being friendly and helpful throughout our stay, especially with our children.
Location
5.0
While the hotel is in a quiet area, the steep hill to the nearest beach poses a challenge for families. It’s about a ten-minute walk down and a rather tiring twenty minutes back up.
Dining
5.0
Dining options were tolerable but disappointing, especially with the low-quality seafood and some uncooked breakfast items.
Facilities
7.0
The facilities were decent but could use some upgrades. The pool area looked clean and enjoyable, which was a nice plus.
Lauren
United States,
October
2024
6.2/10
The hotel is in a lovely location, but I experienced some noise issues due to proximity to the bar and entertainment area. The rooms were clean but faced the activity pool, which could get a bit chaotic at times. The service left something to be desired; some staff members seemed more focused on profit than customer care. Overall, I would consider returning for the nice setting, but improvements in service and noise control would be ideal.
Rooms
7.0
The rooms were clean, but I faced some noise issues since mine was near the activity pool and the bar area.
Service
5.0
The service could use improvement; some staff seemed indifferent and focused more on profit than customer satisfaction.
Location
7.0
The hotel has a nice location, although it's a bit difficult for families since the nearest beach is a steep walk away.
Dining
6.0
The dining options were okay, but they lacked variety and quality, especially in seafood dishes.
Facilities
6.0
The facilities were decent but could benefit from better organization, especially during entertainment nights when seating got tight.
Oliver
United Kingdom,
September
2024
7.2/10
The hotel offers a beautiful view across the sea to La Gomera, and I loved the spacious room split over two levels. The staff was friendly, helpful, and enthusiastic, making our stay very pleasant. However, the dining experience fell short due to the cold food and lack of quality seafood options. While the location is nice, I didn’t feel it was worth the high price of €2800 for my stay.
Rooms
8.0
I enjoyed my room, which was lovely and spacious, with an amazing view of La Gomera. However, I did have to pay an extra €20 a night for the split-level design.
Service
9.0
The service was excellent; staff were friendly at check-in and even took us to our room in a buggy. They went out of their way to get everyone involved in activities, which was a nice touch.
Location
7.0
The location was decent, with a pleasant area to chill out in the evenings and access to various entertainment. However, some maintenance work was going on, which was a bit of a nuisance.
Dining
5.0
Dining was disappointing; breakfast was often cold, and I found the lack of quality seafood dishes really off-putting. The themed dinners were okay, but overall, the food quality didn't meet my expectations.
Facilities
6.0
The hotel had basic facilities, but some public toilets were out of order, which was inconvenient.
James
United States,
September
2024
6.8/10
The hotel has a prime location right by the main pool, making it perfect for families. Our suite was decent, but it did have some cleanliness issues that need addressing. The service could use some improvement, as the staff seemed indifferent when we raised concerns. Overall, it's a good spot for a family getaway, but expect some inconsistencies.
Rooms
6.0
We stayed in a Better Together suite, which was located right in front of the main pool. While it was spacious enough, there were cleanliness issues we noticed, which detracted from our stay.
Service
5.0
The service was friendly, but we encountered some problems. After reporting issues, like cockroaches in the room, there wasn't much follow-up from the staff, which was quite disappointing.
Location
9.0
The location is fantastic for families, especially with the pool and nearby activities for kids. There's a lovely view looking towards La Gomera Island, which adds to the ambiance.
Dining
7.0
Dining options were quite standard. The restaurant had a good selection, but I felt there was room for more creativity and freshness in the meals.
Facilities
7.0
The hotel's facilities were adequate, with two pools available. However, some areas seemed outdated and could benefit from renovations.
Terry
United States,
September
2024
7.6/10
I had a pleasant stay overall, with spacious and clean rooms that had great balconies. The service was polite and helpful, making my experience enjoyable. However, the location was quiet but still very close to a lovely beach and some supermarkets, which was very convenient. Dining was decent, but I found some areas could use improvement in hygiene, especially in food preparation areas.
Rooms
9.0
The rooms were spacious and clean, featuring a huge balcony, which made my stay quite enjoyable. The only downside was a broken kettle in the room, but overall, I was very satisfied with the space.
Service
8.0
The service was pretty good overall. The staff were friendly and polite, always ready to help with car hire or housekeeping, which added to the comfort of my stay.
Location
8.0
The hotel's location was quiet, yet it was still conveniently close to a nice beach and supermarkets, which made getting essentials easy. It was a great balance of tranquility and accessibility.
Dining
6.0
Dining options were satisfactory, with a good selection available at breakfast and lunch, but I did have some concerns about the hygiene in food prep areas, which is a downside.
Facilities
7.0
The facilities were decent but could benefit from a little more attention to maintenance, as I noticed some ongoing work with new doors being fitted.
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Landmar Costa Los Gigantes Family Resort15.03
-
16.03.2025